MOCA Systems, Inc. – Privacy Policy
MOCA Systems, Inc. (“MSI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or interact with our services.
By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use the Site.
1. Information We Collect
We collect information you provide directly to us and data that is automatically collected through your use of the Site.
The information you provide may include:
- Contact information, such as name, email address, phone number, and company name.
- Professional details, such as your job title, role, or industry.
- Communication data, such as inquiries submitted through forms or emails, and participation in surveys or events.
Information we collect automatically may include:
- IP address and device information
- Browser type and operating system
- Pages visited, date/time stamps, and referring URLs.
- Usage and clickstream data through cookies and similar technologies
2. How We Use Your Information
We may use your contact information, such as your name and email address, to send you:
- Provide, maintain, and improve our website and services.
- Respond to inquiries, customer support requests, or other communications.
- Analyze trends and usage to optimize user experience.
- Detect, investigate, or prevent security incidents or fraud.
3. Marketing Communications
We may use your contact information, such as your name and email address, to send you:
- Product announcements and feature updates
- Promotional content and event invitations
- Newsletters and curated industry insights
You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any email or by contacting us at msimarketing@mocasystems.com
Please note, even if you opt out of marketing messages, you may still receive service-related or transactional communications relevant to your account or ongoing interactions with us.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand usage behavior and preferences.
- Improve performance and user experience.
- Personalize content and remember your settings.
You may adjust your browser settings to refuse or manage cookies, but some parts of the Site may not function properly if cookies are disabled.
5. Information Sharing
We do not sell your personal information. We may share it with:
- Service providers and vendors who help us operate our business (e.g., analytics tools, email marketing platforms)
- Legal authorities, if required to comply with a law, regulation, or legal process
- Corporate affiliates or successors, in the event of a merger, acquisition, or reorganization
All third-party service providers are bound by confidentiality and data protection obligations.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements.
7. Your Rights and Choices
You may have certain rights depending on your location, including the right to:
- Access or correct your personal information.
- Request deletion or restriction of your data
- Object to certain types of processing (including direct marketing)
- Withdraw consent where applicable.
Please note that these rights do not apply to data that has been aggregated or de-identified such that it can no longer be reasonably linked to an individual.
To exercise any of these rights, please contact us at msimarketing@mocasystems.com.
8. Security
We are committed to protecting the security of your personal information and taking reasonable and appropriate measures in line with industry standards to safeguard it against unauthorized access, loss, misuse, disclosure, or alteration.
These measures include administrative, technical, and physical safeguards such as access controls, encryption of data in transit, secure hosting environments, and internal policies designed to limit access to personal information to those who need it to perform their job functions.
We also require any third-party service providers managing personal information on our behalf to implement security practices consistent with their role and data sensitivity.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a data breach affecting your personal information, we will notify you as required by applicable laws and regulations.
9. Third-Party Links
Our website may contain links to third-party sites or services. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing information.
10. Minor’s Privacy
Our website and services are intended for use by individuals who are at least eighteen (18) years of age. We do not knowingly collect, solicit, or store personal information from anyone under the age of eighteen (18). If you are under eighteen (18), please do not use our website or provide any information through it.
If we become aware that we have inadvertently collected personal data from a minor under the applicable age threshold without proper consent, we will take immediate steps to delete that information.
If you believe that a minor has provided us with personal information without parental or guardian consent, please contact us at contracts@mocasystems.com, and we will promptly investigate and take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted with a revised effective date. We encourage you to review it regularly to stay informed about our practices.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
MOCA Systems, Inc.
50 Congress St. Suite 630
Boston, MA 02109